Everyday questions to AskMyChurch are anonymous. A member is identified only when they choose to share info for prayer, serving, or a visit — and that goes to your team, not ours.
Most pastors ask the data question early, and it is the right question to ask first.
When someone visits your church website and types a question — "What time is the Sunday service?" or "Does your church have a grief group?" — AskMyChurch answers from your church's own published content and does not record who that person is. No name. No account. No profile built up over time. The conversation is treated as anonymous by design.
That is the default for everyday use, and it does not change unless the person chooses to change it.
There is one path where AskMyChurch does collect a name and contact information: when the person asks for it. If someone wants to request prayer, sign up to serve, or plan a visit, the assistant routes that through a simple form. The person fills it in voluntarily and it goes directly to the right ministry leader at your church. Not to Vision Genesis. Not to a third-party marketing platform.
That opt-in moment is explicit. The person is the one initiating it.
The conversations that happen on your site stay with your site. Vision Genesis does not use member conversations to train AI models. The assistant is trained on your church's own published content — your website, sermons, podcasts, and PDFs — and that is the boundary it operates within.
Before any AI response is generated, a hard-coded check scans every incoming message for signs of acute distress, in English and in Spanish. If that check fires, the person is connected to the 988 Suicide & Crisis Lifeline, the Crisis Text Line (text HOME to 741741), and your church's own care team. The AI does not attempt a pastoral or clinical response. There is no model generating text in a crisis — the routing is deterministic and happens first.
This matters for data questions too: the most vulnerable messages never enter the AI pipeline at all.
AskMyChurch does not answer from the open internet. It knows only what your church has published. If a question falls outside that content, it says so and offers to connect the person to someone on staff. It will not quote a sermon the pastor never gave or state a position the church has not taken.
Every answer cites its source — the link is part of the answer, not an afterthought — and the system re-checks the answer against your content before it sends.
If your church has a data privacy policy or a board that needs to review vendor data practices, start with those six points. They cover what AskMyChurch does and, equally important, what it does not do.
AskMyChurch is built by Vision Genesis in Knoxville, Tennessee. See a live demo at askmy.church.
No. Everyday conversations are anonymous by default. A name and contact details are only collected when the person voluntarily fills out a form to request prayer, sign up to serve, or plan a visit — and that goes to your church team.
No. Vision Genesis does not train AI models on member conversations. The assistant is trained on your church's own published content — sermons, website pages, podcasts, and PDFs — and that boundary does not change after launch.
A hard-coded check runs before any AI response is generated. If it detects signs of acute distress in English or Spanish, the person is directed to the 988 Suicide & Crisis Lifeline, the Crisis Text Line (text HOME to 741741), and your church's care team. The AI does not generate a response in that situation.
No. The assistant answers only from your church's published content. If the answer is not there, it says so and offers to connect the person to someone on staff rather than pulling from the open internet or guessing.
Updated 2026-06-26 · AskMyChurch by Vision Genesis · Knoxville, TN
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